Effective Date: 27 August 2026
1. Introduction and acceptance of terms
These Terms of Service (the “Terms”) govern the provision of marketing consultancy and related professional services by Harbourbridge Marketing Consultancy Limited, a company with its registered address at 12 Pembroke Street Lower, Dublin 2, D02 X971, Ireland (the “Company”, “we”, “us”, or “our”).
By engaging the Company, requesting a proposal, signing a statement of work, paying an invoice, or otherwise receiving or using our services, the client (“Client”, “you”, or “your”) agrees to be bound by these Terms. If you do not agree to these Terms, you must not use our services.
Any additional proposal, quotation, statement of work, or service agreement provided by the Company may supplement these Terms. If there is any conflict, the specific written agreement signed by both parties will prevail, followed by these Terms, unless otherwise stated in writing by the Company.
2. Scope of services
Harbourbridge Marketing Consultancy Limited provides professional marketing-consultancy services, which may include, without limitation:
- Marketing strategy development;
- Brand positioning and messaging;
- Digital campaign planning;
- Content marketing consultancy;
- SEO and local search optimisation;
- Customer journey and funnel analysis; and
- Social media marketing advisory.
The exact scope, deliverables, timelines, assumptions, and any exclusions will be set out in a proposal, quotation, statement of work, email confirmation, or other written agreement.
Unless expressly agreed in writing, our services are advisory in nature and do not include legal, tax, accounting, investment, advertising-regulatory, or technical implementation services. Where third-party specialists, platforms, or contractors are required, the Company may recommend them, but their services remain separate from the Company unless expressly agreed otherwise.
The Company does not guarantee any specific business, financial, sales, traffic, ranking, conversion, or revenue outcome, as results depend on numerous factors outside our control, including market conditions, competitor activity, client implementation, and platform algorithms.
3. User obligations and responsibilities
You agree to:
- Provide accurate, complete, and timely information reasonably required for us to deliver the services;
- Ensure that any materials, content, data, trademarks, images, claims, or instructions supplied to us do not infringe third-party rights or breach applicable law;
- Review deliverables promptly and provide feedback, approvals, and decisions within reasonable timeframes;
- Remain solely responsible for the final publication, distribution, and use of any marketing materials, campaigns, or recommendations implemented by you or on your behalf;
- Obtain any consents, permissions, licences, or approvals required for your use of customer data, cookies, images, testimonials, email lists, or other materials;
- Comply with all applicable laws, regulations, advertising standards, consumer protection requirements, and platform policies in connection with your business and use of our deliverables;
- Maintain appropriate backups of all files, content, and data shared with us; and
- Promptly notify us of any issue, error, complaint, or dispute relating to our services.
You must not use our services for any unlawful, misleading, defamatory, discriminatory, fraudulent, or harmful activity. You must not request the Company to create or distribute content that violates the rights of others or applicable law.
4. Payment terms and conditions
Fees, billing arrangements, and payment milestones will be set out in the relevant proposal, quotation, or statement of work. Unless otherwise agreed in writing:
- All fees are quoted in euros and are exclusive of VAT and any applicable taxes, levies, or duties, which will be added where required by law;
- Invoices are payable within 14 days of the invoice date;
- The Company may require payment in advance, a deposit, or milestone payments before commencing or continuing services;
- Late payments may result in suspension of services until all overdue amounts are paid in full;
- The Client is responsible for all reasonable costs incurred by the Company in recovering overdue payments, including legal or collection costs where permitted by law;
- Any disputed invoice amount must be notified in writing within 7 days of receipt, specifying the reasons for the dispute; and
- Undisputed portions of invoices remain payable by the due date.
Where work is performed on a time-and-materials basis, the Company’s records of time spent and work performed will be used for billing purposes unless manifestly erroneous. Unless otherwise agreed, quoted estimates are not fixed-price guarantees and may change if the project scope changes, if assumptions prove inaccurate, or if additional work is requested.
5. Cancellation and refund policy
Either party may terminate services in accordance with any written agreement or, where no specific term applies, by providing reasonable written notice. If a project is terminated or cancelled by the Client after work has commenced:
- The Client remains liable for all work completed up to the termination date;
- Any non-refundable deposits or retainer fees may be retained by the Company to the extent permitted by law;
- Third-party costs or commitments already incurred on the Client’s behalf may be charged to the Client;
- Any completed, partially completed, or prepared deliverables may be delivered at the Company’s discretion upon payment of outstanding fees.
Unless expressly required by law or agreed in writing, fees paid for services already commenced are non-refundable. Refunds, if any, are provided only at the Company’s discretion or where a refund is required by applicable law.
The Company may suspend or terminate services immediately if the Client materially breaches these Terms, fails to pay, provides unlawful instructions, or behaves abusively toward the Company’s personnel.
6. Liability limitations
To the fullest extent permitted by applicable law, the Company shall not be liable for:
- Any indirect, incidental, special, consequential, exemplary, or punitive losses;
- Loss of profit, revenue, goodwill, business opportunity, anticipated savings, or data;
- Any loss arising from the Client’s failure to implement recommendations or follow advice;
- Any loss caused by inaccurate, incomplete, delayed, or misleading information supplied by the Client or third parties;
- Any act or omission of third-party platforms, software providers, publishers, hosting providers, advertisers, or contractors;
- Any interruption, suspension, or alteration of search engines, social media platforms, advertising networks, or analytics tools.
Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be limited or excluded.
Subject to the foregoing, the Company’s total aggregate liability arising out of or in connection with the services, whether in contract, tort, negligence, statutory duty, or otherwise, shall be limited to the total fees paid by the Client to the Company for the specific services giving rise to the claim during the 3 months preceding the event giving rise to liability, except where a different limit is required by law or expressly agreed in writing.
The Client is responsible for reviewing all work before use or publication. The Company is not responsible for final compliance decisions made by the Client.
7. Intellectual property rights
Unless otherwise agreed in writing, all pre-existing intellectual property, methodologies, templates, tools, systems, processes, know-how, and materials owned or developed by the Company before or independent of the engagement remain the property of Harbourbridge Marketing Consultancy Limited.
Upon full payment of all undisputed fees due, the Client will receive a non-exclusive, non-transferable licence to use the final deliverables created specifically for the Client for the purposes set out in the relevant agreement. This licence does not include the right to resell, sublicence, or reuse the deliverables outside the agreed scope without our prior written consent.
Any third-party materials incorporated into deliverables remain subject to the applicable third-party terms. The Company does not transfer ownership of third-party software, images, fonts, stock assets, or platform data unless explicitly stated.
The Client warrants that any materials provided to the Company do not infringe intellectual property rights or other rights of any third party and grants the Company a licence to use those materials solely for the purpose of performing the services.
Unless the Client objects in writing, the Company may refer to the Client’s name, logo, and general project description in its portfolio, case studies, and marketing materials, provided that no confidential information is disclosed.
8. Data protection and privacy
The Company will handle personal data in accordance with applicable data protection and privacy laws, and in line with its privacy practices as communicated separately where relevant.
In the course of providing services, the Company may process personal data on behalf of the Client, in which case the Client remains the controller or responsible party for that data, and the Company acts only as a service provider or processor to the extent required by the engagement and applicable law.
The Client is responsible for ensuring that it has a lawful basis to share personal data with the Company and for providing any required notices, consents, or disclosures to data subjects. The Client must not provide special category data or other sensitive information unless strictly necessary and expressly agreed in writing.
The Company may use secure systems, access controls, and reasonable administrative and technical safeguards to protect personal data. However, no method of transmission or storage is completely secure, and the Company does not guarantee absolute security.
Where a separate data processing agreement is required, the parties will execute one and it will form part of the agreement between them. If there is any inconsistency between these Terms and a signed data processing agreement, the data processing agreement will prevail for data-processing matters.
9. Force majeure
The Company shall not be liable for any failure or delay in performing its obligations where such failure or delay results from events beyond its reasonable control, including but not limited to:
- Acts of God, fire, flood, storm, or other natural disasters;
- War, terrorism, civil unrest, strikes, lockouts, labour disputes, or industrial action;
- Power failures, internet outages, cyber incidents, or telecommunications disruptions;
- Government action, legal restrictions, sanctions, or regulatory changes;
- Failures or outages of third-party platforms, software, advertising tools, or hosting services.
If a force majeure event continues for a prolonged period, either party may agree to suspend or terminate the affected services in writing without liability, except for payment obligations already accrued for work performed.
10. Changes to terms
The Company may update or modify these Terms from time to time. Where changes are material, we will take reasonable steps to notify Clients by email, website notice, or other appropriate means.
Unless otherwise stated, changes will take effect on the effective date indicated in the updated Terms and will apply to future services. Continued use of the services after the updated Terms become effective constitutes acceptance of the updated Terms.
No amendment or variation to these Terms will be valid unless made in writing and agreed by an authorised representative of the Company, except where the Company expressly states otherwise in writing.
11. Applicable law and jurisdiction
These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or their formation shall be governed by and construed in accordance with the laws applicable to the Company’s place of establishment, without regard to conflict-of-law principles, unless mandatory law provides otherwise.
Subject to any mandatory consumer or statutory rights that cannot be excluded, the courts having jurisdiction over the Company’s principal place of business shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms.
12. Contact information
If you have any questions, notices, or concerns regarding these Terms or our services, please contact:
- Company: Harbourbridge Marketing Consultancy Limited
- Address: 12 Pembroke Street Lower, Dublin 2, D02 X971, Ireland
- Email: [email protected]
- Phone: +353 1 669 4827
Notices should be sent by email or by post to the address above, unless another notice method is agreed in writing.
13. Severability clause
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or competent authority, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, or if that is not possible, severed from the Terms.
The remaining provisions shall continue in full force and effect. Any failure or delay by the Company in exercising a right or remedy under these Terms shall not operate as a waiver of that right or remedy.
Entire agreement: These Terms, together with any applicable proposal, quotation, statement of work, and any signed ancillary agreement, constitute the entire agreement between the parties in relation to the services and supersede prior discussions or understandings on the same subject matter.