1. Introduction and company information
This Privacy Policy explains how Harbourbridge Marketing Consultancy Limited collects, uses, discloses, transfers, stores, and protects personal data in the course of providing marketing-consultancy services and operating its business.
Controller: Harbourbridge Marketing Consultancy Limited
Address: 12 Pembroke Street Lower, Dublin 2, D02 X971, Ireland
Email: [email protected]
Phone: +353 1 669 4827
This Privacy Policy applies to personal data collected through our website, email communications, telephone calls, meetings, proposals, contracts, client onboarding, surveys, campaigns, events, and other interactions related to our services.
2. Data collection and processing
Harbourbridge Marketing Consultancy Limited may collect and process the following categories of personal data, depending on your relationship with us:
- Identity data: name, job title, company name, and professional role.
- Contact data: email address, postal address, telephone number, and other communication details.
- Business and professional data: organisation details, industry, purchasing preferences, and project-related information.
- Communication data: correspondence, meeting notes, enquiries, feedback, and records of communications with us.
- Technical data: IP address, browser type, device identifiers, operating system, access times, and website usage data.
- Marketing data: preferences, consent records, campaign interaction data, event participation, and newsletter subscription status.
- Client and service data: information necessary to deliver consultancy services, prepare strategies, manage projects, and maintain client accounts.
- Billing and transaction data: invoicing details, payment records, and tax-related information where applicable.
We generally collect personal data directly from you, from your organisation, from our website and digital tools, from third-party service providers, and from publicly available sources where appropriate and lawful.
We do not intentionally collect special categories of personal data unless it is necessary, lawful, and appropriate safeguards are in place. Where such data is processed, we will do so only in accordance with applicable law.
3. Purpose of data processing
Harbourbridge Marketing Consultancy Limited processes personal data for the following purposes:
- to respond to enquiries and provide information about our services;
- to assess business opportunities and prepare proposals;
- to enter into and perform contracts with clients, suppliers, and partners;
- to deliver marketing-consultancy services, including strategy, campaign management, reporting, and related support;
- to manage client relationships, communications, and project administration;
- to process payments, issue invoices, and maintain business records;
- to send service-related notices and administrative communications;
- to send marketing communications where permitted by law and subject to your preferences;
- to analyse website performance, audience engagement, and service effectiveness;
- to improve our website, services, processes, and customer experience;
- to comply with legal, regulatory, accounting, and tax obligations;
- to establish, exercise, or defend legal claims;
- to protect the security and integrity of our systems, services, and business operations.
4. Legal basis for processing
We process personal data only where we have a lawful basis to do so. Depending on the context, our legal bases may include:
- Consent: where you have given clear permission for a specific purpose, such as receiving certain marketing communications.
- Contract: where processing is necessary to enter into or perform a contract with you or your organisation.
- Legal obligation: where processing is required to comply with applicable law, including accounting, tax, or regulatory obligations.
- Legitimate interests: where processing is necessary for our legitimate business interests, such as providing and improving our services, managing client relationships, preventing fraud, or securing our systems, provided those interests are not overridden by your rights and freedoms.
Where required by law, we will obtain your consent before sending direct marketing communications or using certain cookies or similar technologies.
5. Data sharing and third parties
Harbourbridge Marketing Consultancy Limited may share personal data with third parties only where necessary and lawful. These may include:
- Service providers: IT hosting, cloud storage, CRM platforms, analytics providers, communications tools, payment processors, and professional support providers;
- Professional advisers: lawyers, accountants, auditors, insurers, and consultants;
- Client organisations: where required to perform services or coordinate projects;
- Public authorities: regulators, law enforcement, tax authorities, or other bodies where disclosure is required by law;
- Business transaction parties: in connection with a merger, acquisition, restructuring, or sale of assets, subject to appropriate safeguards.
We require third parties that process personal data on our behalf to implement appropriate confidentiality, security, and data-protection measures and to act only on our instructions where they are acting as processors.
6. Data transfer to third countries
Where personal data is transferred outside Ireland or the European Economic Area, Harbourbridge Marketing Consultancy Limited will ensure that appropriate safeguards are in place as required by applicable law. These safeguards may include:
- an adequacy decision by the relevant authority;
- standard contractual clauses or equivalent transfer mechanisms;
- additional technical and organisational measures where necessary;
- assessment of the risks associated with the transfer.
If you would like more information about international data transfers, you may contact us using the details below.
7. Storage duration
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, contractual, accounting, and reporting requirements.
- Enquiries and correspondence: retained for a reasonable period after the matter is closed.
- Client and contract data: retained for the duration of the relationship and afterwards as required for legal, tax, or record-keeping purposes.
- Marketing data: retained until you withdraw consent, object, or the data is no longer needed.
- Technical and website data: retained for operational, security, and analytics purposes for limited periods.
When retention is no longer necessary, we will securely delete, anonymise, or otherwise irreversibly de-identify the data where appropriate.
8. User rights
Subject to applicable law, you may have the following rights in relation to your personal data:
- Access: the right to request confirmation of whether we process your personal data and to obtain a copy of it;
- Rectification: the right to request correction of inaccurate or incomplete data;
- Erasure: the right to request deletion of your personal data in certain circumstances;
- Restriction: the right to request limitation of processing in certain cases;
- Data portability: the right to receive certain data in a structured, commonly used, machine-readable format and to request transmission to another controller where technically feasible;
- Objection: the right to object to processing based on legitimate interests and to object at any time to direct marketing.
To exercise any of these rights, please contact us using the details in Section 12. We may request information necessary to verify your identity before responding. We will respond within the timeframe required by applicable law.
9. Withdrawal of consent
Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
You may withdraw consent by using any unsubscribe function provided in our communications or by contacting us directly at [email protected]. If you withdraw consent, we may still process your personal data where another lawful basis applies.
10. Right to complain
If you believe that Harbourbridge Marketing Consultancy Limited has not handled your personal data in accordance with applicable data-protection law, please contact us first so that we can address your concern.
You may also have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction. In Ireland, this is the Data Protection Commission.
11. Data security
Harbourbridge Marketing Consultancy Limited implements appropriate technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, loss, destruction, or misuse. These measures may include access controls, encryption where appropriate, secure storage, staff confidentiality obligations, and regular review of security practices.
While we take reasonable steps to secure personal data, no system or method of transmission over the internet can be guaranteed to be completely secure. You should also take appropriate steps to protect your own devices and credentials.
12. Contact information
If you have any questions about this Privacy Policy or our handling of personal data, or if you wish to exercise your rights, please contact:
Harbourbridge Marketing Consultancy Limited
12 Pembroke Street Lower, Dublin 2, D02 X971, Ireland
Email: [email protected]
Phone: +353 1 669 4827
13. Changes to privacy policy
Harbourbridge Marketing Consultancy Limited may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs. Any updated version will be made available through our website or otherwise communicated where appropriate.
The revised Privacy Policy will take effect from the date stated in the updated version. We encourage you to review this page periodically to stay informed about how we process personal data.